Responsible Gaming

Gaming Should Be Entertainment

At Spin Casino NZ, we believe gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to recognise that the house always has an edge. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, bills, or groceries.

Age Verification

Online gaming in New Zealand is restricted to individuals who are 18 years of age or older. We take this requirement seriously and verify the age of all players during registration. By accessing Spin Casino NZ, you confirm that you are at least 18 years old and meet all legal requirements to participate in online gaming in your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Be honest with yourself and watch for these warning signs:

• Chasing losses by gambling more to win back money you've lost
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding your gaming activity from family, friends, or partners
• Spending more time gaming than intended or planned
• Neglecting work, study, family, or personal relationships due to gaming
• Borrowing money or using credit to fund gaming
• Experiencing anxiety, depression, or irritability when unable to game
• Lying about how much money you've spent on gaming
• Feeling unable to control or stop your gaming behaviour
• Gaming to escape problems or difficult feelings

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools

Spin Casino NZ provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly). This helps prevent overspending.
• Loss Limits: Set a cap on the amount you're willing to lose during a gaming session.
• Reality Checks: Receive periodic notifications during play to remind you how long you've been gaming and how much you've wagered.
• Session Time Limits: Set a maximum duration for your gaming sessions to help maintain balance.
• Self-Exclusion: Take a break from gaming by temporarily or permanently closing your account. During self-exclusion, you cannot access your account or place bets.

To activate any of these tools, log into your account and visit the Responsible Gaming settings, or contact our customer support team.

Support Organisations in New Zealand

If you're struggling with problem gambling, professional support is available:

New Zealand

• Problem Gambling Foundation (PGF)
  Free, confidential support for problem gambling in Aotearoa New Zealand
  Phone: 0800 664 262 (free call)
  Website: www.pgf.nz
• Gamblers Anonymous
  Support meetings and peer assistance
  Website: www.gamblersanonymous.org.nz

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au

United Kingdom

• GamCare
  www.gamcare.org.uk
• GamStop
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org

Need Help?

If you or someone you care about is experiencing difficulty with gaming, please reach out. Seeking help is a sign of strength, not weakness. Whether you contact a support organisation, speak with a counsellor, or talk to someone you trust, there are people ready to assist you.

Don't wait—help is just a call or click away.